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Utilities

Utilities

As a utility provider, Customer care is at the centre of your business; and because you provide essential services, it is important that your Customers and your organization maintain a positive business relationship.

We know that with energy audits, environmental requirements and the push for more sustainable business relationships, the industry is becoming more competitive. The landscape is changing and we’re dedicated to providing you with a competitive advantage.

Benefits

With extensive experience in this sector, as well as our ability to manage the skip tracing process through the transient support and leveraging the processes we have in place, we are able to greatly improve your recovery rates. Accountability and transparency are critical to our success and our Consumer Guarantee ensures that we conform to all the guidelines that are necessary to manage your Clients’ reputation.
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D & A Group Services – Support that Works

Our First Party Call Centre services will allow you to focus on your core business, help save you time and money and ensure that you maximize revenues at minimum risk.
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