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Audit & Quality Assurance

“Quality means doing it right when no one is looking.”  – Henry Ford 

Delivering quality services that exceed client expectations are key to our success here at D&A Group Services. Every interaction within our business process is reviewed, as it is these “moments of truth” that are our guiding light to providing the service our clients deserve. Our commitment to upholding your brand and reputation has provided us with a unique outlook on quality assurance and reinforces our promises to our clients.

Brand Commitment

Uncompromising service is a commitment made by everyone within our organization. Enhancing the value of our services can be done in many ways and protecting your brand’s reputation with the highest level of integrity is one we’re most proud of. Not only through the representation of your company, but in all aspects of business, D&A Group Services is a company you will be proud to call a ‘partner’.

Consumer Protection Commitment

Delivering an outstanding consumer experience to all is not just a goal, it is a guarantee.  Assisting consumers find sensible resolutions to their accounts while following regulatory guidelines and ensuring their privacy, can provide you with recoveries without compromising their wellbeing.

 

Contact us today to learn how we can provide Support That Works, because everyone needs support.