Consumer Third Party Collections
Experienced in many industries and specializing in our clients’ markets, at D&A Group Services, our Consumer Third Party Collection services have been designed to deliver results. We’ll work on your behalf to recover outstanding consumer accounts, through a professional approach that treats your customers with sensitivity and fairness.
To ensure the highest service-level standards are maintained, we implement a business model that relies on processes built to focus on your needs and goals. With a shorter learning curve, our knowledgeable team can put these processes into action, maximizing recoveries. A part of this model is also our commitment to dedication, assigning the highest quality agents and a department manager whose only focus will be representing your brand and managing your reputation in the best way possible.
“Success is not final, failure is not fatal: it is the courage to continue that counts.” – Winston Churchill
Our hired lawyers and paralegals provide invaluable counsel that assists us in maximizing recoveries. By implementing an effective system with a process of identifying actionable accounts through the courts, these skilled litigators help determine the most effective solution.
Please note, these services are not currently offered in the province of Quebec.
Put our wide variety of services to work for you.
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D & A Group Services – Support that Works
Our First Party Call Centre services will allow you to focus on your core business, help save you time and money and ensure that you maximize revenues at minimum risk.
Testimonial
What They Say
I had the pleasure of working with Rossanna to settle an old outstanding payment. Rossanna was extremely professional, nice, and easy to work with. There’s a lot of horror stories for all collection companies just due to the nature of their industry, but I couldn’t have been more impressed with her and her customer service. Thanks team
Adam Ward