All companies understand the importance of cash flow and contacting customers early in the collection cycle is one way of ensuring maximum cash flow. In many cases, companies don’t have the necessary resources to support a continual, cost-effective outbound telephone campaign.
Our People, Process and Technology allow for a seamless transition to our First Party Call Centre Services.
Whether your goal is to identify bad debt early in the collection cycle or you are looking for better ways to focus on your core business. Our First Party Call Centre services are custom designed to meet your specific needs.
Our professional First Party Call Centre personnel are equipped to handle all aspects of your in house collections without the outlay of infrastructure capital expense or the cost of additional personnel. We can make seamless, friendly reminder calls in your company’s name throughout the various stages of the in house collection cycle. We understand that as an extension of your brand and as front of line representatives of your company, our goal as an outsource provider is to retain your client base, provide you with maximum levels of client service and maximum performance.
Our First Party Call Centre services will allow you to focus on your core business, help save you time and money and ensure that you maximize revenues at minimum risk.
D & A Group Services – Support that Works